Registered Office and Complaint Escalation.
All Stakeholders — Customers, Investors and Counterparties — may submit and escalate grievances through the structured three-level process below. The Company will acknowledge and resolve complaints within applicable regulatory timelines.
Get in Touch
For investor queries, statutory correspondence, grievance submission or general enquiries, please reach us at the details below.
Spotboy Tracom Private Limited
Duncan House, 31, Netaji Subhas Road,
Kolkata, West Bengal 700001
033 2230 8515
rpsg.secretarial@rpsg.in
Mon – Fri, 10:00 AM – 6:00 PM
Complaint Escalation Matrix
Customers, Investors and Stakeholders may submit grievances through the following structured process. The Company will acknowledge all complaints within 7 working days and resolve them within 30 days.
Contact the Company
Write to rpsg.secretarial@rpsg.in or call 033 2230 8515 or send a written letter to
Spotboy Tracom Private Limited,
Duncan House, 31 Netaji Subhas Road,
Kolkata – 700001.
Nodal Officer / Compliance Officer
If your complaint remains unresolved at Level 1, escalate to the Compliance Officer,
Ms. Abhishmita Mishra, at abhishmita.mishra@rpsg.in.
Please allow an additional 30 days for review and resolution.
Kolkata - 700001